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Privacy Policy

Privacy Policy1. Data Controller2. Information We Collect3. How We Use Your Information4. Legal Basis for Processing5. Marketing Communications6. Sharing Your Information7. International Transfers8. Data Retention9. Your Rights10. Cookies11. Data Security12. Third-Party Websites13. Changes to This Privacy Policy14. Contact Us

Privacy Policy

The Composite Store S.L. ("The Composite Store", "we", "our" or "us") is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation, purchase products or otherwise interact with our business.

By using our website, you agree to the practices described in this Privacy Policy.  

1. Data Controller

 The data controller responsible for your personal information is:

The Composite Store S.L.

2. Information We Collect

 We may collect and process the following categories of personal information:

Information You Provide

  • Name
  • Company name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Project information and enquiries
  • Information submitted through contact forms, quotation requests or support requests

Order Information

  • Products purchased
  • Transaction history
  • Shipping information
  • Customer account information

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and similar technologies

3. How We Use Your Information

 We use your information to:

  • Respond to enquiries and quotation requests
  • Process and fulfil orders
  • Deliver products and services
  • Provide technical support
  • Manage customer accounts
  • Improve our products, services and website
  • Prevent fraud and maintain security
  • Meet legal and regulatory obligations
  • Communicate with customers regarding products, orders and services

Where permitted by law, we may also use your information to send relevant marketing communications.

4. Legal Basis for Processing

 We process personal data under one or more of the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Consent, where required by law

5. Marketing Communications

 Where you have opted in to receive marketing communications, we may send information about:

  • New products
  • Industry updates
  • Technical resources
  • Promotions and offers
  • Company news

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Sharing Your Information

 We may share personal information with trusted third parties including:

  • Payment service providers
  • Shipping and logistics partners
  • IT and website service providers
  • Professional advisers
  • Government authorities and regulators where legally required

We do not sell, rent or trade your personal information to third parties.

7. International Transfers

 Some service providers may process information outside Spain, the European Economic Area (EEA) or the United Kingdom.

Where international transfers occur, appropriate safeguards will be implemented to protect your personal data in accordance with applicable data protection legislation.

8. Data Retention

 We retain personal data only for as long as necessary to:

  • Fulfil contractual obligations
  • Provide services and support
  • Comply with legal, accounting and tax requirements
  • Resolve disputes and enforce agreements

When personal data is no longer required, it will be securely deleted or anonymised.

9. Your Rights

 Under the General Data Protection Regulation (GDPR), you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at: sales@thecompositestore.com

10. Cookies

Our website uses cookies and similar technologies to improve user experience, analyse website performance and support website functionality.

You may manage cookie preferences through your browser settings.

11. Data Security

We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction.

While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page and become effective immediately upon publication.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your personal data is processed, please contact:

The Composite Store S.L.
Carrer Projecte Home, 3, 1º, Llevant
07007 Palma, Illes Balears
Spain

Email: sales@thecompositestore.com
Telephone: +34 971 621 721

Website: https://www.thecompositestore.com